Unified Enterprise System Serving Your Beneficiaries
Unified Enterprise System Serving Your Beneficiaries
Unified Enterprise System Serving Your Beneficiaries
AI agents that execute operational tasks, raise efficiency, and improve the beneficiary experience
AI agents that execute operational tasks, raise efficiency, and improve the beneficiary experience
AI agents that execute operational tasks, raise efficiency, and improve the beneficiary experience
Concurrent Beneficiaries
Concurrent Beneficiaries
Concurrent Beneficiaries
Operational Cost Savings
Operational Cost Savings
Operational Cost Savings
Beneficiary Satisfaction
Beneficiary Satisfaction
Beneficiary Satisfaction
NWATAI - Your Operational Infrastructure
NWATAI - Your Operational Infrastructure
NWATAI - Your Operational Infrastructure
The Nwatai platform combines an intelligent agent for beneficiary interactions with a central system to manage, analyze, and report on conversations
More than replies. It decides and executes
Conversation Agent System
(NWATAI-CHT)
Conversation Agent System
(NWATAI-CHT)
An intelligent agent that integrates with channels, receives and classifies requests, replies instantly in natural language, escalates when needed, executes bookings, reassignments, & licenses automatically
One platform. Every ticket, conversation, decision
Conversation Management System
(NWATAI-SYS)
Conversation Management System
(NWATAI-SYS)
A unified platform to manage tickets, with instant human replies on escalations, classification views, sentiment analysis, exportable reports, and custom permissions for easier beneficiary handling
More than replies. It decides and executes
Conversation Agent System
(NWATAI-CHT)
An intelligent conversation agent integrating with channels, receiving beneficiary requests, understanding, classifying, and replying instantly in natural language, routing escalations, and executing bookings, reassignments, and licenses automatically without human intervention for efficient service continuity
One platform. Every ticket, conversation, decision
Conversation Management System
(NWATAI-SYS)
A unified platform to manage tickets, with instant human replies on escalated cases, ticket classification views, satisfaction and sentiment analysis, exportable reports for decision-making, and custom permissions for easier handling of beneficiary procedures
Tickets piling up, team is drained, Beneficiary is waiting..
Tickets piling up, team is drained, Beneficiary is waiting..
Instant Conversations, Smart Agents
Instant Conversations, Smart Agents
Instant Conversations, Smart Agents
More than replies. It analyzes, decides, and resolves requests automatically per your policies
More than replies. It analyzes, decides, and resolves requests automatically per your policies
AI Agent
How can I help you today?
3:47 PM
NWATAI Agent
Appointment Booked!
View Details
احجز تجربتك المجانية
AI Agent
How can I help you today?
3:47 PM
NWATAI Agent
Appointment Booked!
View Details
احجز تجربتك المجانية
AI Agent
How can I help you today?
3:47 PM
NWATAI Agent
Appointment Booked!
View Details
احجز تجربتك المجانية
From Replies To Actions
From Replies To Actions
From Replies To Actions
Every ticket is auto-classified by type (inquiry, booking, complaint, escalation) and routed instantly, with a live view of distribution for faster decisions
Tickets auto-classified by type and routed instantly, with a live view for faster decisions.
Inquiry
Cancel Appointment
Book Appointment
Complaint
Smart Classification & Routing
Smart Classification & Routing
Smart Classification & Routing
Smart Classification & Routing
Classifies and routes per your organization's policies
Classifies and routes per your organization's policies
Classifies and routes per your organization's policies
Tickets By Category
Tickets By Category
Tickets By Category
Tickets By Category
Inquiry
442
Cancellation
9
Reservation
136
Complaint
2
Update
1
Escalation
13
Total Tickets
An intelligent agent that integrates with your channels, receives and classifies requests, replies instantly in natural language, escalates when needed, bookings, reassignments, and licenses automatically
An intelligent conversation agent integrating with your channels, receiving beneficiary requests, understanding, classifying, and replying instantly in natural language, routing escalations, and executing bookings, reassignments, and licenses automatically without human intervention for efficient service continuity
An intelligent conversation agent integrating with your channels, receiving beneficiary requests, understanding, classifying, and replying instantly in natural language, routing escalations, and executing bookings, reassignments, and licenses automatically without human intervention for efficient service continuity
Total Tickets
An intelligent conversation agent integrating with your channels, receiving beneficiary requests, understanding, classifying, and replying instantly in natural language, routing escalations, and executing bookings, reassignments, and licenses automatically without human intervention for efficient service continuity
Automatic classification of every conversation
Automatic classification of every conversation
Automatic classification of every conversation
Instant routing to the right team or workflow
Instant routing to the right team or workflow
Instant routing to the right team or workflow
Live view of ticket distribution by category
Live view of ticket distribution by category
Live view of ticket distribution by category
Decision and execution automated per your policies
Decision and execution automated per your policies
Decision and execution automated per your policies
Inquiry
442
442
Cancellation
9
9
Reservation
136
136
Complaint
2
Update
1
Escalation
13
13
Total Tickets
Inquiry
442
Cancellation
9
Reservation
136
Escalation
13
Understand Your Beneficiary From Every Angle
Understand Your Beneficiary From Every Angle
Understand Your Beneficiary From Every Angle
Auto-measures satisfaction after every ticket and analyzes sentiment from conversations in real time, giving you an accurate view of service quality with live reports to keep improving the experience
Auto-measures satisfaction after every ticket and analyzes sentiment from conversations in real time, giving you an accurate view of service quality with live reports to keep improving the experience
Evaluation And Satisfaction Analysis
Evaluation And Satisfaction Analysis
Evaluation And Satisfaction Analysis
Know your beneficiaries' satisfaction level precisely, through automatic evaluation after every conversation and live service-quality reports
Know your beneficiaries' satisfaction level precisely, through automatic evaluation after every conversation and live service-quality reports
Know your beneficiaries' satisfaction level precisely, through automatic evaluation after every conversation and live service-quality reports
Beneficiary Sentiment Analysis
Beneficiary Sentiment Analysis
Beneficiary Sentiment Analysis
Understand how your beneficiary feels before they tell you, through real-time analysis of every conversation
Understand how your beneficiary feels before they tell you, through real-time analysis of every conversation
Understand how your beneficiary feels before they tell you, through real-time analysis of every conversation
Positive
80
Neutral
292
Negative
7
Ask NWATAI
Ask NWATAI
Ask NWATAI
A live experience worth a thousand explanations. Start a conversation with the intelligent agent, try your request, or ask anything about NWATAI, its services, and its platform
A live experience worth a thousand explanations. Start a conversation with the intelligent agent, try your request, or ask anything about NWATAI, its services, and its platform
A live experience worth a thousand explanations. Start a conversation with the intelligent agent, try your request, or ask anything about NWATAI, its services, and its platform
Natural-language conversations
Natural-language conversations
Replies in your dialect and your style
Replies in your dialect and your style
Available around the clock, no waiting
Available around the clock, no waiting
Understands context, continues seamlessly
Understands context, continues seamlessly
Numbers We Achieve With You
Real outcomes that strengthen your beneficiary service system, turning interaction with your services into smart automation that delivers on your goals
Lower Operational Costs
Automating routine operations and redirecting resources toward growth instead of repetitive tasks
Beneficiary Satisfaction
Automatic evaluation after every ticket to improve service quality based on real beneficiary feedback
Concurrent Services
Infrastructure that scales automatically to handle thousands of requests without affecting quality or speed
Response Speed
Request analysis, decision-making, and execution within seconds, no waiting
Classification Accuracy
Every ticket classified and routed to the right workflow automatically, per your organization's policy
Lower Operational Costs
Automating routine operations and redirecting resources toward growth instead of repetitive tasks
Beneficiary Satisfaction
Automatic evaluation after every ticket to improve service quality based on real beneficiary feedback
Concurrent Services
Infrastructure that scales automatically to handle thousands of requests without affecting quality or speed
Response Speed
Request analysis, decision-making, and execution within seconds, no waiting
Classification Accuracy
Every ticket classified and routed to the right workflow automatically, per your organization's policy
Numbers We Achieve With You
Real outcomes that strengthen your beneficiary service system, turning interaction with your services into smart automation that delivers on your goals
Lower Operational Costs
Automating routine operations and redirecting resources toward growth instead of repetitive tasks
Beneficiary Satisfaction
Automatic evaluation after every ticket to improve service quality based on real beneficiary feedback
Concurrent Services
Infrastructure that scales automatically to handle thousands of requests without affecting quality or speed
Response Speed
Request analysis, decision-making, and execution within seconds, no waiting
Classification Accuracy
Every ticket classified and routed to the right workflow automatically, per your organization's policy
Numbers We Achieve With You
A live experience worth a thousand explanations. Start a conversation with the intelligent agent and ask anything about NWATAI and its services
A live experience worth a thousand explanations. Start a conversation with the intelligent agent and ask anything about NWATAI and its services
Lower Operational Costs
Automating routine operations and redirecting resources toward growth instead of repetitive tasks
Beneficiary Satisfaction
Automatic evaluation after every ticket to improve service quality based on real beneficiary feedback
Concurrent Services
Infrastructure that scales automatically to handle thousands of requests without affecting quality or speed
Response Speed
Request analysis, decision-making, and execution within seconds, no waiting
Classification Accuracy
Every ticket classified and routed to the right workflow automatically, per your organization's policy
Built For Exceptional Service
Built For Exceptional Service
Solutions for organizations that refuse an ordinary beneficiary experience, and believe service excellence starts with automation.
Solutions for organizations that refuse an ordinary beneficiary experience, and believe service excellence starts with automation
Solutions for organizations that refuse an ordinary beneficiary experience, and believe service excellence starts with automation.
Government Entities
Government Entities
A beneficiary experience aligned with digital transformation and data protection requirements, ready to run inside your technical environment
A beneficiary experience aligned with digital transformation and data protection requirements, ready to run inside your technical environment
Book your free trial
Book your free trial
Private Sector
Private Sector
Automated customer service with instant integration into your existing systems, no extra tech team or operational complexity
Automated customer service with instant integration into your existing systems, no extra tech team or operational complexity
Book your free trial
Book your free trial
Non-Profit Sector
Non-Profit Sector
Automated beneficiary service that scales with rising interaction volume, without expanding your support team
Automated beneficiary service that scales with rising interaction volume, without expanding your support team
Book your free trial
Book your free trial
Built For Exceptional Service
Solutions for organizations that refuse an ordinary beneficiary experience, and believe service excellence starts with automation
Private Sector
Automated customer service with instant integration into your existing systems, no extra tech team or operational complexity
Book your free trial
Book your free trial
Government Entities
A beneficiary experience aligned with digital transformation and data protection requirements, ready to run inside your technical environment
Book your free trial
Book your free trial
Non-Profit Sector
Automated beneficiary service that scales with rising interaction volume, without expanding your support team.
Book your free trial
Book your free trial
100% Hosted Inside Saudi Arabia
Try now, no commitment!
An AI system that resolves your beneficiary tickets, executes their requests, and escalates what matters, quickly, securely, around the clock
100% Hosted Inside Saudi Arabia
Try now, no commitment!
An AI system that resolves your beneficiary tickets, executes their requests, and escalates what matters, quickly, securely, around the clock
100% Hosted Inside Saudi Arabia
Try now, no commitment!
An AI system that resolves your beneficiary tickets, executes their requests, and escalates what matters, quickly, securely, around the clock
INTELLIGENT
EXPERIENCE
Riyadh, Kingdom of Saudi Arabia
© 2026 Nwatai. All rights reserved.
Privacy Policy
info@nwatai.sa
INTELLIGENT
EXPERIENCE
Riyadh, Kingdom of Saudi Arabia
Privacy Policy
© 2026 Nwatai. All rights reserved.
